MobileWirelessJobs.com: Pathfinders Staffing: Director of Mobile Product Management, New York, NY

Search Firm: Pathfinders Staffing
Job Title: Director of Mobile Product Management
Location: New York, NY

Job Description:
My client, a digitial media firm is looking to hire a Director of Mobile Product Management. This is a full time position based in New York City.

Company Overview:
Firm develops and markets internet and mobile-delivered subscription-based products and services to end users.

Responsibilities:
The Director of Mobile Product Management will "own" the key metrics for a family of mobile subscription services.

• Manage a team of 3-4 product managers each focused on one or more mobile subscription services
• Manage one mobile subscription service personally
• Both directly for the Director's own product and for the products of all reporting product managers:
• Work with the VP of Product Administration to implement product strategy and priorities
• Report regularly to the VP of Product Administration on product status
• Lead quarterly executive prioritization meetings
• Work with marketing, operations, and customer service to ensure smooth service delivery to existing members, achieve steady growth of the member-base
• Understand the existing and evolving interaction of the products with marketing, operations, and customer service activities
• Watch key metrics, identify problems or opportunities, and coordinate responses
• Obtain data and conduct analysis to monitor the outcome of changes to the products or to operating procedures
• Identify risks and assess, mitigate, and monitor them
• Communicate with vendors and staff to stay abreast of regulatory changes and compliance requirements, and ensure an appropriate response as needed
• Develop specifications and project plans, and coordinate with IT for the delivery of new or enhanced functionality
• Team Management
- Assure that goals are achieved for key metrics across all mobile products
- Implement strategic priorities established by the executive team both through personal management of Director's product as well as management of reporting product managers
- Establish quarterly and annual goals for product managers and evaluate them with respect to those goals
- Help product managers establish quarterly priorities and lay out action plans
- Guide product managers at a business-issues level
- Assist product managers analyzing the metrics and outcomes of initiatives
- Ensure team milestones and deliverables are met on schedule
- Review product manager deliverables for quality, completeness, and appropriate business focus
- Keep VP informed regarding each product's status, performance, and achievement of strategic objectives

Ideal Experience:
• Managed at least one other product manager
• Hands-on product management experience with a:
- business-to-consumer product
- mobile product (preferably SMS-based)
- subscription service
- a product sold via direct response marketing
• Managed a web, mobile, or software-based product or service through the Software Development Lifecycle
• Managed a profitable product with $10+ million / year in revenue

Other Required Skills and Qualifications:
• Track record of successful long-term product management and growth
• Excellent written and verbal communication ability
• Attention to detail
• Hands-on, can-do attitude
• Diligent follow-up, perseverance, and investigative depth
• Ability to manage up and down
• Experience developing the skills and capabilities of direct reports
• Strong business intuition and business sense
• Good analytical skills; comfortable with numerical and statistical analysis; has the ability to understand, manipulate, and interpret data
• Project management, preferably use of MSProject
• Experience managing products or projects through the software development lifecycle
• Teamwork and interpersonal skills
• Vocal, confident, and assertive
• Understanding of direct marketing concepts
• Understanding of subscription-based businesses
• Comfortable in a fast-paced, less-structured, entrepreneurial environment