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September 30, 2010

LightSpeed Human Capital Management: Sales Engineer, Germany

LightSpeed - Human Capital Management

Search Firm: LightSpeed Human Capital Management (www.wirelessxfactor.com)
Job Title: Sales Engineer
Location: Germany

Job Description:

Our client, a leading Customer Experience Management vendor, has a Sales Engineer opening for Central Europe and the strong preference and top priority is to have a person located in Germany. Command of English, German required - French a strong plus.

Our strong preference would be a Solution Specialist working in the Service Assurance industry from some of the top SA companies: JDSU/Agilent, Tektronix, Nexus Telecom, Radcom, Polystar OSIX. Product focus more at the network infrastructure/protocol level - fault and event management, protocol analysis, probe monitoring, network and service testing, SLA monitoring etc.

Markets - Next Generation Networks (NGN) SIP, H323, VoD/IPTV - Mobile Broadband (MBB), legacy TDM - SS7/Sigtran Signaling

RESPONSIBILITIES:

• Work closely with the Sales, Marketing and Engineering to present products to customers in order to secure orders.
• Technically qualify opportunities and determine fit for our client's products.
• Be able to overcome competitor's advantages and explore their weaknesses.
• Prepare for and deliver field demonstrations of products.
• Organize, manage, and execute on-site customer evaluations of our products.
• Maintain demonstration equipment to the highest standards, and also to ensure its suitability for the demonstrations to be carried out.
• Hands-on diagnostic and trouble shooting of telecom networks.
• Understand and document product problems and feature requests, communicate them internally.
• Work with sales and marketing to develop answers to RFP-style requests.
• Provide on-going customer support as needed.
• Approximately 75% travel.

To apply, please send your MS Word resume including salary requirements to:
info@wirelessxfactor.com

Our client is an Equal Opportunity Employer, m/f/d/v.

Please reference MobileWirelessJobs when responding.

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September 28, 2010

Leveraging your Human Network

By WirelessXFactor.com

With the explosion of Social Networking, finding a position in the Wireless Industry or that next step in your wireless career - can be that much closer if you focus on growing your Network.

That requires you to maintain and grow your network both online and off with sites like Linkedin, Jigsaw, Spoke, Facebook and Twitter. In this article and over the next few weeks - I'd like to share my perspectives on how to better utilize LinkedIn, one of the leading social networking sites for the Wireless Industry. We'll follow up with articles on other social networking sites...like Facebook and The Twitter....and probably the most important - live events and trade shows.

With a big assist to Mobile Wireless Jobs - which has become an important representation of our brand, and we are thrilled to have the opportunity to write about how candidates can better market and position themselves for wireless roles. What it means to leverage your network and how to use recruiters instead of them using you. I'll write from the perspective of a Recruitment Consultant who works with 100's of profiles daily.

THE IMPORTANCE OF OUR NETWORK
One point I want to make is that the LInkedin Network is "a fishbowl in the ocean"..as one software sales man put it ... meaning as much business we derive from it - it still just a small segment of who is out there. That being said - it's the starting point for many recruitment drives, and good recruiting firms use Linkedin to generate call lists. Your goal is to be on those call lists when the "search" takes place.

FOCUS ON LINKEDIN
One key for prospective candidates is to leverage all the features within LinkedIn. Although its just one social networking option, for our industry, I'd rank it at the top as the site to be on. You can include Jigsaw, Spoke, Zoominfo and Linksv as good quality sites we utilize to find candidates....but with exponential growth and a database of 50 million profiles - it has become the defacto starting point for recruiters in this industry.

Over the next few blog postings, I'd like to share insight on how to maximize your potential to being "picked" out of the ocean and placed in the fishbowl....by improving your linkedin profile.

LET IT BREATH
Your LinkedIn profile and your network for that matter is a "living breathing thing." You can't put up a profile - never update it, never work for connections and expect your profile to be in demand. When you put up additional recommendations, update your status, add an application (Twitter feed, book recommendations, blogs etc.) it automatically broadcasts these changes to your network. It keeps you out in front of other candidates and will increase your prospects.

Those that understand the power of social networking - really work the network. Your profile has to be dynamic, not static. Make a point to visit your profile once a week - and update what needs to be updated. Otherwise - you can broadcast your latest status, update a blog or add a tweet. All in all, the value is that changing your profile puts you back out on the network - and draws attention. We always try to encourage our recruitment team and candidates to fully leverage their profiles...and we find candidates that work on perfecting their profile for a particular role are much more successful.

I'll give you a good example - If you see a role or company your interested in - don't be afraid to "tweak" your profile to further highlight qualifications and experience to hiring authorities. (i.e. if they are an HSPA Test Measurement vendor - make sure HSPA is in your intro and job history....obviously only if you have that experience.)

Generally speaking, companies/recruiter's are looking primarily at a "perfect match" before moving on to other qualifications....and transferable skills. Our clients don't pay us a fee to find "close" fits...so help us by making sure your profile is complete and up to date.

Finally, work your network. Connect with as many people as you can. Follow up on their messages. Reach out to peers in the industry. If you have your eye on a role at a Vendor - then selectively reaching out and connecting to those hiring authorities is a solid way to grow into a role. Reach out to their competition and try and hit as many employees as you can. Make an effort to get connected.

Finally, keep it current and make it full of information. Have 100% profile completeness, meaning picture, job titles, descriptions and contact info. Nothing is harder that to guess what you've done when all you have is a title and sentence outlining responsibilities.

Update your linkedin from the perspective of the hiring authority. They want Revenue numbers, they want growth, they want quantifiable results. Generalizations and light references are not as effective as pure numbers and strong facts. Its your brand - sell it.

Let's face it - If you are looking then you have to give recruiters a method of contact - provide a solid contact reference either a email or phone. If you are concerned with Spam or giving out a cell - a good alternative email like gmail and/or a skype/magic jack VOIP line...might set you back a few dollars but the contact reference is an important feature to have if you want to be contacted.

To Summarize:

1. Let it Breath - make your profile fresh and update frequently
2. Work the System - Connect, Connect, Connect
3. Keep it Fresh and Full - Get the facts out, update all aspects of your background and strive for 100% profile completeness
4. If you are looking - Give us something to call or email - don't make it hard on us.

Thanks to Mobile Wireless Jobs for giving us the opportunity to help you grow your network. Next week we'll discuss how the Groups feature can bring you closer to your next role....and add connections to your Profile.

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September 15, 2010

LightSpeed Human Capital Management: Product Manager, Boston, MA

LightSpeed - Human Capital Management

Search Firm: LightSpeed Human Capital Management (www.wirelessxfactor.com)
Job Title: Product Manager
Location: Boston, MA or remote

Job Description:

Our client, a fast growing leader in the telecommunications service assurance industry, is looking for a dynamic, seasoned marketing professional to lead it efforts in IP video monitoring.

RESPONSIBILITIES:

- Responsibility for a portion of the product portfolio. In this area of the responsibility, a product manager will determine market size and addressable market, define marketing requirements for development, understand competitive positioning, prepare selling tools and marketing materials, help train support organizations, and work with sales on in-depth customer engagements

- Supporting sales in general customer engagements. In this role, the product manager will have fluency across the product portfolio and will be able to assist sales in initial customer engagements to discover customer needs in specific areas of the portfolio.

REQUIREMENTS:

• 7-10 years experience marketing solutions for IP video including IPTV and VoD with a strong preference for experience in video OSS

• Deep understand of video delivery architectures including head end, transmission, access and CPE

• Demonstrated experience in the video over mobile broadband market including both over the top and carrier provided content models

• Deep knowledge of IP video protocols, call flows, and compression techniques with an ability to explain to multiple internal and external constituents how those translate into customer experience

• Experience with marketing video conferencing solutions

• Strong presentation skills and desire for frequent customer interaction

Preference for location is Boston. The position will involve at least 50% travel

To apply, please send your MS Word resume including salary requirements to:
info@wirelessxfactor.com

Our client is an Equal Opportunity Employer, m/f/d/v.

Please reference MobileWirelessJobs when responding.

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September 8, 2010

LightSpeed Human Capital Management: Product Marketing Manager, Bedford, MA

LightSpeed - Human Capital Management

Search Firm: LightSpeed Human Capital Management (www.wirelessxfactor.com)
Job Title: Product Marketing Manager
Location: Bedford, MA or remote

Job Description:
We seek a dynamic, seasoned product marketing professional to lead marketing and product management efforts in SERVICE ASSURANCE ANALYTICS (SAA). This position reports to the VP Product Marketing, Service Assurance Business Unit. This position requires domestic and international travel of 50%.

RESPONSIBILITIES:
• Develop and maintain vision, product positioning, direction and strategies, and drive to execution;
• As primary product champion evangelize inside and outside the company and drive business development;
• Work with customers, sales and engineering to identify solutions requirements. Develop business plans for and manage new service offerings launches;
• Manage policies (pricing, lifecycle management, new services product introduction, current services product management) ;
• Facilitate cross functional team to manage offerings issues and drive business forward;
• Work with Product Marketing team to develop tools and collateral for sales force, channels and partners.

REQUIREMENTS:
The successful candidate must have the following characteristics

• 7-10 years experience marketing Business Intelligence, Customer Experience Management, and/or Service Quality Management solutions to telecommunications service providers (CSP)
• Deep understanding of TeleManagement BSS/OSS taxonomy
• Deep knowledge of network protocols and call flows with an ability to explain to multiple internal and external constituents how those protocols and call flows translate into customer experience
• Demonstrated relationship management from both a technical and business standpoint with northbound and southbound partners within the OSS taxonomy including domains of fault management, performance management, and CEM/SQM solutions
• Strong presentation skills and desire for frequent customer interaction

To apply, please send your MS Word resume including salary requirements to:
info@wirelessxfactor.com

Our client is an Equal Opportunity Employer, m/f/d/v.

Please reference MobileWirelessJobs when responding.

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September 1, 2010

LightSpeed Human Capital Management: Solutions Architect /Sales Engineer, Seattle, WA

LightSpeed - Human Capital Management

Search Firm: LightSpeed Human Capital Management (www.wirelessxfactor.com)
Job Title: Solutions Architect /Sales Engineer
Location: Seattle, WA

Job Description:

Architecting Solutions based on our client's products which meet the technology needs of their customers and providing quality support to the Sales team by creating deal winning profitable proposals.

Responsibilities
• On-time delivery of professional responses to RFXs
• Customer Technical Relationship Management
• Creating innovative multi-Product Solution Architectures
• Bid management including technical and cost validation and revenue projections
• Interfacing with various departments to ensure successful scoping and delivery of a Solution
• Preparation and Delivery of technical presentations
• Ability to analyse Live Services statistics and work with clients to ensure service success

Requirements
• Degree in Computer Science or other related field
• A minimum of 3 years experience in a Sale Engineering or consulting role in wireless software
• Significant hands-on and direct experience in systems architecture with large Tier-one Operators
• Solid understanding of most of the following software technologies: J2EE, Apache, Tomcat, MySQL, XHTML/HTML/XML/WML, Ajax, J2ME and Symbian S60
• Knowledge of the following protocols: HTTP, SyncML, ATOM, SMPP, SMTP, SIP and XCAP
• Ability to write a proposal that address customer requirements including: Hardware, Software and Network components
• Self-Motivated Problem Solver with the ability to engage with customers
• Excellent written, oral and presentation skills
• Work on own initiative and under pressure
• Ability to work with a team to deliver proof of concepts and prototypes

Desired
• Systems Knowledge:
• Networking : Switches, Routers, Load balancers, Firewalls, etc
• Storage: NAS, SAN, Cloud based storage
• Database clustering: Oracle RAC
• Web and application Tier sizing
• Transcoding and Streaming
• High Availability: 99.999%
• Software Knowledge:
• Protocols: HTTP, SyncML, ATOM, SMPP, SMTP, SIP, XCAP, XMPP
• J2EE, Apache, Tomcat, JMS
• Mobile Platforms: Brew, Android , J2ME, RIM, Symbian and OSX
• Markup: XHTML/WML/Ajax
• Telco Knowledge:
• WAP Gateways
• SMSC/MMSC/SDPs
• Billing Systems
• IMS
• Devices /Smartphones
• Other Domain Experience: Cloud Services, Media & Social Networking

To apply, please send your MS Word resume including salary requirements to:
info@wirelessxfactor.com

Our client is an Equal Opportunity Employer, m/f/d/v.

Please reference MobileWirelessJobs when responding.

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LightSpeed Human Capital Management: Product Manager, Reston, VA

LightSpeed - Human Capital Management

Search Firm: LightSpeed Human Capital Management (www.wirelessxfactor.com)
Job Title: Product Manager
Location: Reston, VA

Job Description:

Product management is responsible for the product lines in our client's portfolio.
Your task will be to participate in the Product Management team driving the implementation of the strategy for our client's products with focus on enabling profitable growth. Your job will include close interaction with key customers, competitors, sales managers, principal consultants and R&D to ensure market driven portfolio innovation and development. You will also develop marketing messages and engage in customer events as a speaker.

You will be working with allocating R&D budget to maximize the product contribution and participate in all activities relating to Product Life Cycle Management, including decisions on Roadmaps. This job will require frequent international travel. The exact responsibility, what product or other aspect of our client's portfolio, will be discussed and determined together with the successful applicant.

Competence

We expect you to have strong innovation skills and ability to translate market requirements & customer needs into business ideas and realize these into profitable business. You will be developing and communicate market messages.

You gather facts, analyze information and share findings in a pedagogic and easy-to-understand way, both through reports and presentations, therefore excellent communication and analytical skills are required. You work in a team and you also need to drive analyses on your own, requiring ability to network and manage strategic as well as operational issues with confidence. Proven leadership skills is a clear advantage.

You should also have:
• Master of Science, Master of Business Administration, Bachelor of Science or equivalent is preferred, but work experience is more important.
• Minimum 4 years experience of WCDMA/HSPA radio network optimization in a senior role.
• Excellent understanding of common radio network issues - the most efficient methodology to identify these - and the most appropriate corrective actions.
• Experienced in the use of a variety of data sources (Statistical PM counter data, Fault Management Data, Drive test data, Configuration Management Data) for radio network investigation and optimization.
• Good knowledge of WCDMA High Speed Data performance optimization methods.
• Experience with Ericsson radio network equipment and at least one other vendor.
• Excellent knowledge of GSM and WCDMA/HSPA protocols and traffic cases.
• Experience from Network Optimization, Roll-out/Tuning or Planning, is a merit.

To apply, please send your MS Word resume including salary requirements to:
info@wirelessxfactor.com

Our client is an Equal Opportunity Employer, m/f/d/v.

Please reference MobileWirelessJobs when responding.

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