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March 31, 2011

LightSpeed Human Capital Management: Tier II & Tier III Sr Account Manager, Dallas, TX

Search Firm: LightSpeed Human Capital Management (www.wirelessxfactor.com)
Job Title: Tier II & Tier III Sr Account Manager
Location: Dallas, TX or Chicago, IL

Job Description:

We seek an experienced Account Manager handling Tier 2 / Tier 3 Carriers. Our client requires a seasoned individual to sell their portfolio of Wireless Infrastructure software to MetroPCS and other smaller Wireless Operators' accounts.

RESPONSIBILITIES:

• Plan, forecast, monitor and drive the sales pipeline within agreed accounts across the region to exceed plan objectives
• Maximize performance on sales, revenue, customer acquisition, retention and satisfaction
• Work closely with our client's other teams to devise tactical plans to support the sales process
• Maintain close collaboration with Customer Support and Engineering organizations, ensuring that timely customer feedback is given as well as customer commitments are met
• Create and execute annual business plans to effectively integrate with company plans and operations
• Maintain a high degree of understanding of the product line and ensure company strategies reflect the needs of customers
• Develop a solid network of contacts within named accounts and make this network as wide and as deep as possible - engagement with these customers at Executive level is essential

REQUIREMENTS:

• 6-8 years of direct sales to Mobile Operators
• Proven track-record of over-quota performance in sales
• Ability to work independently
• Innovator with the ability to influence management at all levels (internally and externally)
• Excellent teamwork and project management skills
• Excellent communication and presentation skills
• Bachelor's degree mandatory
• Must be keen to travel

To apply, please send your MS Word resume including salary requirements to:
info@wirelessxfactor.com

Our client is an Equal Opportunity Employer, m/f/d/v.

Please reference MobileWirelessJobs when responding.

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March 11, 2011

LightSpeed Human Capital Management: Southern Cone Account Manager, Brazil

Search Firm: LightSpeed Human Capital Management (www.wirelessxfactor.com)
Job Title: Southern Cone Account Manager
Location: Brazil

Job Description:

We seek an experienced Account Manager covering Southern Cone region's sales into Tier 1 Carriers. Our client requires a seasoned individual to sell their portfolio of RF planning and optimization software to Claro, Movistar and other major Wireless Operators.

Our client's product portfolio represents a truly comprehensive set of solutions that measure, analyze, and optimize mobile networks. The company has subsidiaries in 20 countries and a workforce of some 2300 employees worldwide. Their registered shares are listed on the SIX Swiss Exchange in Zurich.

Key skills and experience required:

Candidates should have up-to-date experience handling tier 1 carrier accounts within the region.

Position requires candidate to be current on existing and new cellular technologies deployed in the Americas. RF planning and optimization knowledge is advantageous.

Candidate needs strong communication skills in English, Spanish
and Portuguese/Brazilian at a business level

To apply, please send your MS Word resume including salary requirements to:
info@wirelessxfactor.com

Our client is an Equal Opportunity Employer, m/f/d/v.

Please reference MobileWirelessJobs when responding.

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March 8, 2011

LightSpeed Human Capital Management: Implementation Engineer, Modena, Italy

LightSpeed - Human Capital Management

Search Firm: LightSpeed Human Capital Management (www.wirelessxfactor.com)
Job Title: Implementation Engineer
Location: Modena, Italy

Job Description:

We seek talented engineers for customer-contact roles to project manage the configuration and installation of our client's test and monitoring products into MSO, wireline and cellular carrier networks.

Our client is rapidly growing and aggressively expanding its product portfolio of 3G/4G Service Assurance products into global markets. With 300 employees worldwide, they are growing revenue at double digit rates and have achieved market leadership in Service Assurance technologies for next generation IP communications.

Our client has openings for Implementation Engineers to project manage deployments of their cutting edge Test and Measurement products and Service Assurance Analytics into 3G/4G networks - mobile, mobile broadband, Mobile core and SS7 Core monitoring, and IP Video service provider networks.

RESPONSIBILITIES:

Implementation Engineers are responsible for project managing the deployment of our client's monitoring equipment into 3G/4G carrier networks and VoIP service providers. The Engineer manages the project from sales order entered by Account team to acceptance test plan (ATP). Implementation Engineers work collaboratively with customers to meet contractual obligations in a professional services role and set and manage customer expectations to ensure that product deployments are successfully completed on time and meet technical, business and operational expectations.

The Implementation Engineer initiates activity by conducting a thorough review of the sales order created by our client's Sales Account team, validating the purchased configurations, site requirements, and network infrastructure with the customer. The Engineer utilizes this information and their engagements with the customer to develop a project implementation plan and Statement of Work (SOW) to ensure a successful deployment. Throughout the project lifecycle, the Engineer monitors and drives to established implementation milestones, and participates in client status calls to ensure that projects remain on schedule. The Engineer completes the engagement by verifying the completion of ATP and finalizes projects with customer acceptance.

REQUIREMENTS:

• Expert-level knowledge of VOIP-based Telephony architectures and hands-on experience with the implementation, configuration and testing of carrier-grade equipment using VoIP protocols (SIP, H.323, MGCP, H.248)
• Working experience with TDM networking (T1/ISDN/SS7, etc.)
• Experience with QA procedures, Interoperability testing
• Project Management experience with multiple simultaneous priorities
• Self-directed, self-motivated, professional services traits - excellent interpersonal, written and verbal communication skills.
• Proven track record in expanding knowledge of networks and network architectures.
• BS degree in CS, CE, Telecommunications,

Candidates must be authorized to work in EU without the need for immigration visa or sponsorship.

To apply, please send your MS Word resume including salary requirements to:
info@wirelessxfactor.com

Our client is an Equal Opportunity Employer, m/f/d/v.

Please reference MobileWirelessJobs when responding.

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March 4, 2011

LightSpeed Human Capital Management: Pre-Sales Engineer, Dallas, TX

LightSpeed - Human Capital Management

Search Firm: LightSpeed Human Capital Management (www.wirelessxfactor.com)
Job Title: Pre-Sales Engineer
Location: Dallas/Chicago/Walnut Creek

Job Description:

Our Client is a leader in Optimization solutions for Carrier Networks. Their cutting edge platform gives mobile operators more control of existing network resources to manage escalating subscriber demand for capacity due to video and other bandwidth-intensive content and applications.

Founded in 2000 our client has already been honoured with over 30 industry awards for technology innovation. Product acceptance in the service provider industry has been reflected by deployments with more than 100 carriers globally.

We are seeking a self-starting Pre-Sales support to assist in the selling process to Tier I/II carriers including key accounts such as Verizon Wireless, Cricket, Metro PCS etc. They are looking for someone who can help accelerate their business presence in all the relevant markets within the US. Applicants should have 5-7 years technical experience, be very familiar with IP &networking protocols and a familiarity with Wireless Infrastructure would be a significant advantage.

Applicants must be prepared to travel up to 70% within their defined region.

Benefits will include a competitive basic salary, performance based bonus plan, stock options and a full range of corporate benefits.

To apply, please send your MS Word resume including salary requirements to:
info@wirelessxfactor.com

Our client is an Equal Opportunity Employer, m/f/d/v.

Please reference MobileWirelessJobs when responding.

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March 3, 2011

LightSpeed Human Capital Management: Enterprise Sales Engineer, Bedford, MA

LightSpeed - Human Capital Management

Search Firm: LightSpeed Human Capital Management (www.wirelessxfactor.com)
Job Title: Enterprise Sales Engineer
Location: Bedford, MA

Job Description:

Qualified candidates will work with enterprise customers to shorten the sales cycle by managing technical challenges within these accounts. Sales Engineers must have solid communication skills, sales ability, technical expertise, and work well in a team, or independently. They must also be able to communicate complicated technical material in a stressful yet results oriented environment. This position is located in Bedford, MA.

RESPONSIBILITIES:

• Leveraging relationships within organizations to solve technical hurdles and foster awareness of our client's solution set and it's value proposition
• Working with the Inside and Outside Sales Representatives on joint account calls, webinars and account planning
• Implementing, configuring and testing our solution at customer's facilities during Proof of Concepts
• Interfacing with various customers at both a business and a technical level and propose viable solutions in real time during customer meetings
• Acting as a mentor to Sales Engineers to share knowledge and best practices to advance the sales of our products and technologies
• Assisting with the development of channel partners. This may include conducting joint account calls, updating their technical staff on new products and features, and working with them to develop solutions for customers

REQUIREMENTS:

• 5 - 7 years experience in a Call Center Technology solutions company and/or Enterprise Software Solution Companies (i.e. Siebel)
• Excellent organizational, customer service and communication skills
• Professional presentation skills
• Self-starter that manages time and activities with little day-to-day guidance or interaction from management
• Excellent listening skills resulting in a high level of customer satisfaction. Must be able to listen for opportunities as well as potential technical hurdles
• The ability to travel up to 60%.
• Experience with various Call Center technologies including IVRs, CTI, Speech Applications, ACD, etc.
• Experience with Call Center/Voice Quality monitoring solutions
• Experience with SLM and analytic software solutions
• VOIP and related protocols - SIP, H.323, Cisco SCCP

We offer a competitive compensation package, including matched 401K plan, employee stock options, excellent benefits and much more

To apply, please send your MS Word resume including salary requirements to:
info@wirelessxfactor.com

Our client is an Equal Opportunity Employer, m/f/d/v.

Please reference MobileWirelessJobs when responding.

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