Chief People: Mobile Pre-Sales Applications Engineer, Emeryville, CA

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Chief People

Mobile Pre-Sales Applications Engineer
Gracenote is seeking a full-time Applications Engineer to support its Mobile product offerings and business development initiatives Globally. The Applications Engineer must thoroughly understand Gracenote products and services in support of sales activities to its customers that include all major Carrier, Handset and Mobile Service Provider companies including Sprint, KDDI, Vodafone, Nokia, Samsung, Motorola and others.
The Applications Engineer will have deep technical depth, good communication skills, excellent attention to detail and follow-up, plus a desire to work in the exciting field of digital music technology and mobility.
– Provide pre-sales support to answer detailed technical questions regarding Gracenote products, services, and capabilities.
– Assist account executives in assessing customer needs and specifications, detailing requirements for standard products and custom engineering projects.
– Effectively and simultaneously manage multiple customer questions, and communicate information regarding schedules, and deliverables to customers.
– Identify customer issues and seek solutions through work with Gracenote engineering teams and development partners.
Interface with Customer Support team to oversee validation of customer products to ensure correct operation with Gracenote products and data, and contractual Gracenote branding and documentation requirements.
– Minimum of 5+ years of experience developing and/or supporting technical projects in the mobile, consumer electronics, digital networking, or software industry.
– Must be, or become, an expert in communicating effectively and authoritatively in the areas of mobile software applications, and consumer electronics products that enable the delivery/consumption of digital music and media. Strong relevant experience is a plus.
– Strong knowledge of mobile application deployment, mobile platforms (i.e., J2ME, Brew, Symbian, Windows Mobile) and the technologies that enable audio/video encoding and playback systems required. Ability to develop mobile sample applications and demonstration programs in C/C++, and/or Java is a plus.
– Possess a passion for, and understanding of, the up-to-the-minute trends that are driving the digital media consumer experience.
– Significant experience in developing and/or supporting mobile end to end services, mobile applications, and digital media products, including embedded systems or similar low-level exposure to microprocessors, operating systems, and digital media products.
– Excellent verbal, written and presentation skills.
– Japanese, Korean and / or Chinese language skills desirable.
– Must be enthusiastic about selling Gracenote products and services in addition to a personal passion for music and the industry.
– Requires ~50% travel
Minimum Education:
B.S. Computer Science, B.S. Electrical Engineering, or equivalent.
Salary $80,000
Variable $20,000
Before applying for this position, please ensure you meet ALL the required skills and experience listed, and send your resume as a Word attachment (not inline) to:
David Walker
Chief People
180 Harbor Drive
Suite 230
Sausalito, CA 94965
Phone: (415) 332-1282

Please reference when responding.