Virgin Mobile USA: QA Director, Walnut Creek, CA

Virgin Mobile

QA Director
Walnut Creek, CA
Virgin Mobile USA, LLC
Our Quality Assurance Director is responsible for defining the strategic direction of the QA Group. This person manages the deliverables of multiple QA teams located in several locations (California, New Jersey, India). The role also requires working with various organizations both internal (i.e., developers, business units) and external (i.e., vendors, partners) to VMU as well as all employee levels, including the VMU Leadership Team.
In addition, the QA Director will have primary responsibility for managing offshore outsourced QA resources and projects. This includes managing a multi-million dollar vendor relationship and ensuring all deliverables are clearly defined and met.
The position requires experience managing in an IT environment which delivers complex application solutions within very short timeframes. Also, given the potential impact to the VMU subscriber base, when issues are not identified the role requires a strong understanding of “customer experience” across multi-channel platforms.
Additionally, you’ll manage both onshore (multi location) and offshore QA resources. This includes mangers, leads and testers.
Requirements
We are looking for someone with 10+ years of QA experience in related fields and at least 5 year of experience in a management role or equivalent. You must have solid in-depth understanding of QA processes and methodology. Experience in the wireless telecommunications industry. Testing experience with PDA and/or Handsets. Experience managing offshore resources. Experience with imbedded software, SMS, MMS, WAP and Multimedia (MP3, video, expansion memory, etc).
About Virgin Mobile USA
Virgin Mobile USA (Joint Venture of Sir Richard Branson’s Virgin Group & Sprint) is nation’s first MVNO and first wireless carrier to exclusively focused on the youth market. Our team of highly skilled individuals has taken the company to a 4 million subscriber mark in under 4 yrs! With a globally recognized brand name, outstanding products and services, and a distinctly irreverent style–we’re showing America what being Virgin Mobile is all about. As a sparkling prodigy within Sir Richard Branson’s Virgin Group, our team works to provide not only the best wireless products and services, but we also hold fast to a fresh style, innovation and championing of the consumer.
Why We Rock?
• Simple airtime pricing
• No hidden fees
• No monthly bills
• No contracts to sign
• You control the phone, not vice versa
• Fun-filled VirginXtras and exclusive content from *MTV
About our Team
Being a Virgin company, you can be sure we’re different. Our teams work hard, but we enjoy what we do. We’re always on the lookout for talented performers to add to our team. Joining our company is not for the “faint at heart” we work harder than the average cog at one of those monolithic and slow companies things here happen at the speed of light in a lean and hungry environment that is not a fit for everyone. You should enjoy a faced-paced joint with super-smart people who stop at nothing to provide customers with quality, value, innovation, and edgy fun.
Employee Benefits
Our competitive pay comes with Annual Bonus; fully vested 401K match; Paid Vacation; Medical, Dental, Vision Coverage; Disability, Basic Life and AD&D Insurance; Health Care, Dependent Care & Transportation FSA. Start your job with a Cool new Virgin Mobile phone and Top up $$ to enjoy the experience. You also get Virgin group benefits like discounts on Virgin Atlantic & Virgin Megastore!
For details and to apply, visit: http://virginmobileusa.hrdpt.com/cgi-bin/a/highlightjob.cgi?jobid=430
For Specific questions: Call Vineet at 908-607-4028
Want to know more? Visit www.virginmobileusa.com
Shoot us a copy of your resume!
Virgin Mobile is an Equal Opportunity Employer
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