Verizon Wireless: Financial Services Representative, Charleston, SC

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Verizon Wireless

Now Accepting Your Persuasive Skills.
With the most customers, the best network and the greatest service, Verizon Wireless is the industry’s clear leader. We stay on top because of our careful handling of key business elements. And that’s where you come in.
Financial Services Representative
Drawing upon your strong negotiation and problem resolution skills, you will use extensive inbound and outbound phone contact with customers to accomplish collections of delinquent customer accounts. While your primary focus will be on suspension prevention and account rehabilitation, you will also keep an eye on customer bill payments and follow-up on payment arrangements to ensure customer cooperation.
College degree and 1-2 years’ customer service, credit order operations or customer financial service experience preferred. Diplomacy, tenacity and strong communication and interpersonal skills are necessary, as well as a thorough understanding of consumer collection laws and techniques. Computer proficiency is a plus. Bilingual candidates (Spanish/English) are highly desirable.
Hours of operation: 7:00am-9:00pm Monday through Friday and 8:00am-5:00pm on Saturday. Full-time and part-time(nights) positions available.
The value begins with you.
Own Your Career.
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Verizon Wireless is an equal opportunity employer m/f/v/d. We proudly serve our customers from here in the USA.

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