Mobile Advertising Product Manager
Our newest Product Manager on the Mobile Data Services team will tackle managing operations for new mobile advertising initiatives–such as Sugar Mama, the recently launched advertising service which allows Virgin Mobile’s coveted youth base to earn airtime in their spare time for engaging with like-minded brands, online and on-phone.
You will develop and follow through project implementation work plans to support all activities including service definition, requirements, testing, and reporting. You will coordinate with Virgin Mobile’s IT, Product Planning, Marketing, Voice, Analytics, Finance, and Care teams as well as third party vendors. At the core, you will be responsible for working through changes, timelines and deliverables. This is a role that requires a proactive mindset, technical competency, coordination, persistence, patience, excellent communication, and attention to detail. Looking for a deeper view of what you could be doing at any moment? Take a peek:
Manage operations of key initiatives on a daily basis:
• Provide daily reporting on key performance metrics (e.g., user acquisition and behavior, advertiser campaigns, billing status, etc.)
• Design and conduct analyses on key performance drivers, (e.g., user registration, usage, average minutes earned, click-through rates, average engagement lengths, etc.) based on VMU and third-party reporting
• Manage workflows with advertisers to secure and deliver content to third-party vendors and ensure appropriate approvals
• Identify any risk factors and analyze trends over time
• Develop and maintain project work plans and issue logs
You will also manage third-party vendor relationships, execute service enhancements by proactively working with key business functions to develop, test and product manage internal processes to assess and document requirements, create definition of service enhancements, documentation of customer experience process flows, and cross-functional requirements documents, etc. You’ll coordinate marketing messaging to current Sugar Mama users and prospects via email and SMS blasts, and migrate product offering to the mobile by understanding the evolution of mobile advertising and developing a product roadmap.
Getting this job is all about having the right skill set. To start, you’ll need 5-8 years experience in a similar product management role. You’ll need sound technical knowledge and documentation experience or advanced development experience for networked devices and services. Proficiency with Powerpoint, Excel and Access is important. You should be detail oriented, have a strong work ethic, a great sense of humor, and be able to handle things that are not always clearly defined and come loaded with an occasional curveball. You must be able to successfully scope and organize chaos, and be able to work with people of many personality types without getting ruffled.
Join America’s fastest growing youth wireless service. Join Virgin Mobile USA.
About our Team
Being a Virgin company, you can be sure we’re different. Our teams work hard, but we enjoy what we do. We’re always on the lookout for talented performers to add to our team. Joining our company is not for the “faint at heart” we work harder than the average cog at one of those monolithic and slow companies things here happen at the speed of light in a lean and hungry environment that is not a fit for everyone. You should enjoy a faced-paced joint with super-smart people who stop at nothing to provide customers with quality, value, innovation, and edgy fun.
Our competitive pay comes with Annual Bonus; fully vested 401K match; Paid Vacation; Medical, Dental, Vision Coverage; Disability, Basic Life and AD&D Insurance; Health Care, Dependent Care & Transportation FSA. Start your job with a Cool new Virgin Mobile phone and Top up $$ to enjoy the experience. You also get Virgin group benefits like discounts on Virgin Atlantic & Virgin Megastore!
For details and to apply, visit: http://tbe.taleo.net/NA1/ats/careers/requisition.jsp?org=VIRGINMOBILEUSA&cws=1&rid=65
Want to know more? Visit www.virginmobileusa.com
Virgin Mobile USA is an Equal Opportunity Employer and is eager to hire bright and talented folks of all shapes and sizes.
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