pksingh1503@gmail.com January 1, 1970

RESUME
PRADEEP M. SINGH
Summary
I am a forward-looking professional with considerable experience and expertise in the field of customer service and call centers. I have worked with leading organizations over the last few years, having directly interacted with customers as a customer service executive.
 PROFESSIONAL EXPERIENCE
 Organization : Spice BPO Service .
 Designation : Sr. Customer Service Executive .
 Voice Based :Outbound calling and Inbound Process.
 Duration : 18 Months
 Branch : Vikhroli, Mumbai.
 Job Profile :
• Handling Outbound and Inbound Queries .
• Client Handling direct interaction with clints.
• Increase the productivity of CSRs .
• Handling the floor in absence of TL.
• Groom and Mentor the CSR and maintain the Quality as per client requirement.
 Organization : SPARSH INTLENET BPO SERVICES.
 Designation :Customer Service Executive (Telecom Process )
 Voice Based :Inbound & Outbound
 Duration :1 years
 Branch :Deonar, Chembur
 Job Profile :Worked for INBOUND & OUTBOUND .
 Organization : SPANCO INTLENET BPO SERVICES.
 Designation : Customer Service Executive .( City Credit Card Process )
 Voice Based :Inbound & Outbound
 Duration : 1 year.
 Branch : Deonar, Chembur .
 Job Profile :Working for INBOUND & OUTBOUND .
 COMPUTER PROFICIENCY
 Having Basic computer knowledge
 Typing speed of 30 wpm
 Having basic knowledge of Microsoft Word,Excel
 INTERNET SURFICH AND BROWSING
 EDUCATIONAL QUALIFICATION
QULIFICATION YEAR CLASS UNIVERSITY
SSC 2002 I ST CLASS Uttar Pradesh
HSC 2006 II ND CLASS Uttar Pradesh
GRADUATE (BA) 2009 II ND CLASS Uttar Pradesh
__________________________________________________________________________________
 PERSONAL DETAILS
NAME : Pradeep Kumar Singh
FATHER NAME : Mahendra Pratap Singh .
DOB : 9th November 1986 .
MARITAL STATUS: SINGLE
LANGUAGE : ENGLISH, HINDI & MARATHI
HOBBIES : PLAYING CRICKET, LISTENING MUSIC
ADDRES : Abhishek CHS , Flat No . 303, Lokmanya Nagar ,
Thane (w) 400606
Email ID : pksingh1503@gmail.com
CONTACT : 9869600031
02225887256
Passport No : H5603575
Date of issue :28 Jan 2010
Date of Expiry :27 Jan 2020
Place of issue : Mumbai

Rob Salerno August 15, 2009

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Rob Salerno August 15, 2009

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Rob S August 15, 2009

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Rob Salerno August 24, 2009

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AJAYKUMAR GUPTA October 1, 2009

AJAYKUMAR GUPTA Email: – asgupta86@gmail.com
Master of Science in Electrical Engineering Mobile: – (817) 247-8390
OBJECTIVE
Seeking a full time position in an organization, where I can utilize my technical skills.
SUMMARY
• Strongly self-motivated, willing to assume responsibilities.
• Can work independently, lead or work within a team environment.
• Excellent organizational and communication skills, both oral and written.
• Ability to work under pressure
EDUCATION
• M.S. in Electrical Engineering Graduation:-Aug’09
University of Texas at Arlington, Texas GPA – 3.7/4.0
• B.S. in Electrical Engineering Graduation:-Jun’07
Mumbai University, India GPA – 3.8/4.0
EXPERIENCE
Co-op as Systems (RF) Engineer
Motorola Inc., Texas Jan’09-June’09
• Worked with the Design Engineer in two ways radios department.
• Designed frequencies re-use patterns and calculated interference computations.
• Designed cell coverage plots using different software and map based packages.
• Responsible for analysis and design of public safety systems (Conventional, Analog and Digital Conventional Simulcast) using Motorola proprietary RF propagation tools.
• Responsible for providing technical support and resources to the account managers, regional offices along with pre-sale and post-sale organizations on Motorola’s full range of digital and analog mobile radio equipments and services.
• Working with radio coverage maps, radios, portables, Motorola software and building equipments list associated with existing communication systems.
• The technologies covered are two way radio, networks, WLAN, mobile data systems, applications and system integration primarily for the public safety and transit industries.
• Participating in team meetings, sending weekly status reports and keeping manager and mentor updated with activities going on in the project.
Internship as Associate RF Engineer
Mobile Comm Professionals Inc., USA June’08-Aug’08
• Responsibility included UMTS field testing and data analysis for T- mobile’s UMTS network.
• Responsibility included tuning the loaded network.
• Responsibility included conducting IRAT Test Drives, Cluster Test Drives, HSDPA/HSUPA Test Drives and Stationary Test Drives.
• Testing included analysis of voice/data call quality, signal strength, site scanning and throughput for the UMTS network.
• Developed good understanding in UMTS field testing and data analysis and Troubleshooting.
SKILLS
Technical: Have hands on experience on Electronic Circuit Design and Assembly, Hardware-Software co-design for Embedded Systems, PC Hardware and Networking, Engineering Labs (oscilloscopes, spectrum analyzers), TEMS
Programming Languages: C, MATLAB
Mobile Technologies: GSM, CDMA, MIMO, UMTS/WCDMA, RAN/UTRAN, TCP/IP, Ipv6, Ipv4, DHCP/DNS
COURSE WORK
Advanced Wireless Communication, Wireless Communication, Digital Communication, Advanced Data Networks, Computer Networks, Microwave Systems Engineering, Embedded Microcontroller Systems, Random Signals & Noise, Optical Fiber Communication, Digital Signal Processing, Computer Vision & Management of Work
PROJECTS
Physical Layer Simulation of MIMO (Multiple Input Multiple Output) System
• Implemented a physical layer simulation for communication systems subjected to Rician flat fading channel. Designed a space time block code (STBC) encoding and decoding with BPSK and QPSK.
Simulation of a Digital Communication System
• Worked on the physical layer simulation of digital communication system (fixed WLAN) in MATLAB. Designed a channel equalizer using Viterbi algorithm for a multi-path channel.
System level design for a mobile wireless terminal in MATLAB
• Implemented a physical layer simulation of Wireless system for a mobile user terminal for general packet data channel subject to Rician flat fading. Various techniques such as Interleaving, puncturing and up-sampling were incorporated.
Microwave receiver design
• Designed a system level microwave receiver with the given specifications. The receiver is capable of receiving the signal at 1900 MHz. The components of the receiver are selected from different manufacturers. The design satisfied the noise figure and SNR specifications.
ACHIEVEMENTS
• Received Certificate of Excellence from IEEE, UTA, April’08
• Received Certificate for outstanding performance from IEEE, UTA Jan’08.
• Awarded one year IEEE Scholarship by Electrical Engineering Dept. at UTA for 2007–2008.
AVAILABILITY: Immediate
AUTHORIZATION: EAD (OPT)

crystaldecarlo October 20, 2009

Reliability Specialist – Research In Motion (RIM)
Location: Waterloo, ON
Full-time permanent opportunity
*please send resumes to cdecarlo@rim.com*
Research In Motion is a leading designer, manufacturer and marketer of innovative wireless solutions for the worldwide mobile communications market. RIM’s portfolio of award-winning products, services and embedded technologies include the BlackBerry® wireless platform, the BlackBerry smartphone product line, software development tools, radio-modems and software/hardware licensing agreements. For more information, visit http://www.rim.com.
POSITION SUMMARY
Achieving reliability and robustness of BlackBerry designs is an integral part of Research in Motion product development activities. The Reliability Group is growing and is an active and close partner with design and manufacturing departments. The Reliability Specialist is a key component of this team, by providing in-depth knowledge and practical application of reliability techniques that help prevent, remove or reduce the risk of field failure. This spans analysis of conceptual and early prototype design, developmental testing, product qualification and in-service monitoring. The successful candidate will develop research and development of innovative methods to achieve continuous improvement in reliability analysis and testing. Such analysis and testing will encompass mechanical, electronic and RF features. The incumbent will develop and apply statistical methods for the design of experiments and the analysis of test and in-service data, and will write clear reports and make recommendations based on this analysis. The Specialist will work closely with engineering design groups on reliability aspects of new product introduction and with manufacturing for continued product assurance.
ESSENTIAL SKILLS AND QUALIFICATIONS
• Minimum Master’s degree or equivalent knowledge in Reliability Engineering
• Proficiency and theoretical knowledge in reliability analysis methods (e.g. Physics of failure, FMEA, Fault Tree)
• Proficiency and theoretical knowledge of reliability life testing procedures (e.g. HALT; vibration; shock; thermal cycling)
• Proficiency and theoretical knowledge of data analysis (e.g. Weibull)
• Good knowledge of mechanical and electrical properties of materials and electronic assemblies.
• Excellent communication skills, both written and oral
• Excellent analytical and presentation skills
©2008 Research In Motion Limited. All rights reserved. BlackBerry®, RIM®, Research In Motion®, SureType® and related trademarks, names and logos are the property of Research In Motion Limited and are registered and/or used in the U.S. and countries around the world.

wellsie1607 November 7, 2009

for help researching mobile companies check out wikimobipedia.org

Cathy Taylor March 5, 2010

Research In Motion/BlackBerry is hiring several Java Software Developers in Andover, MA (Boston area)
**Please apply directly to cataylor@rim.com **
Research In Motion Limited® (RIM)® is a world leader in the mobile communications market and has a history of developing breakthrough wireless solutions. RIM’s portfolio of award-winning products, services and embedded technologies is used by thousands of organizations around the world and includes the BlackBerry® wireless platform, the RIM Wireless Handheld™ product line, software development tools and software/hardware licensing agreements. RIM is seeking driven individuals who can take our wireless data products to the next level in the global wireless market. Are you ready to make a difference in the world of mobile communications with RIM?
POSITION SUMMARY
The successful candidate will be responsible for the design, development, testing and debugging of application software for the BlackBerry® platform in our Andover, MA R&D center. Work is done within a team, interacting with other component teams. The ability to work both independently and with large teams is important.
RESPONSIBILITIES
The role’s responsibilities include: design, implementation in Java, and debugging of new applications; integration of new features into current applications; optimization of software to meet performance and quality goals; development of new engineering specifications and interfaces; creation and execution of unit tests; and software estimation and planning.
ESSENTIAL SKILLS AND QUALIFICATIONS
• University Degree in Computer Science, Engineering, Science, or related discipline
• 5-10 years of experience in mobile software design and development using Java
• Strong object-oriented design knowledge and capability
• Experience developing multi-threaded applications
• Willingness to drive the development effort and take on responsibility
• Committed to work on all aspects of product development as a strong team member
ADDITIONAL ASSETS
• Proven team leadership skills
• Strong focus on user interface and improving the usability of handheld applications
If you’re driven to take wireless technologies to the next level, it’s time you join the team at RIM. We offer a challenging environment that fosters creativity and rewards excellence. Employees also have use of our award winning BlackBerry!
© 2009 Research In Motion Limited. All Rights Reserved. The BlackBerry and RIM families of related marks, images and symbols are the exclusive properties of Research In Motion Limited. RIM, BlackBerry, “Always On, Always Connected” and the “envelope in motion” symbol are registered with the U.S. Patent and Trademark Office and may be pending or registered in other countries.
Research In Motion is an Equal Opportunity Employer.

shera143 October 28, 2010

Job Interviews
The above statement is seen to be contradictory.

shera143 October 28, 2010

Job Interviews
The above statement is seen to be contradictory.

Cirugo November 16, 2010

Currently searching for Android Instructor to work in Chicago. If interested please e-mail me to ma@fortecg.com. Thank you

David Wilson December 6, 2010

DAVID WILSON
778 Dorothea Ave.
San Marcos, CA 92069
David_Wilson@Cox.net
Phone: 760.809.2630
Regional Sales Manager
 Proven ability to consistently use entrepreneurial attitude and skills to get the job done!
 Results oriented Senior Sales Manager with more than 22 years’ experience in sales, including developing new territories, building & leading sales teams and driving success.
 Extensive experience building innovative strategies to deliver sophisticated technologies and build market share, drive revenue and outperform competition.
 Rare understanding of Channel priorities.
 Expertise in strategic planning, marketing and business development.
 Strength in planning, designing and implementing LAN/WAN and Wireless LAN infrastructures.
 In-depth expertise establishing and fostering strategic partnerships with sales/marketing, partners, vendors and customers, ensuring successful implementation of technology solutions.
 Proven success in establishing strategic business relationships with C-level customers and reseller partners.
 Exceptional presentation, negotiation, time management and problem-solving abilities
 Strong work ethics, drive and ambition.
 Professional, persistent and profitable follow-up skills.
Professional Experience
Extricom, Inc., Tel Aviv, Israel 05/2009 – 10/2010
Director of Sales Western North America – Extricom manufacturers 4th generation wireless LAN delivers what no other wireless LAN manufacturer can deliver. We eliminate co-channel interference, deliver consistent and complete coverage and real seamless mobility. Responsible as the primary point of contact between Extricom, Inc. partners, customers and prospects in 23 western states. Team leader representing Extricom, Extricom products portfolio, features and benefits while using all Corporate resources including Technical, Marketing, Business Development and Executive. As the primary point of contact for all Value Added Resellers and System Integrators within the region I focus on region and Partner growth. In addition to pre-sales functions, my team supports customer questions by phone, e-mail and by face-to-face meetings. Additional roles include providing feedback to Extricom’s Corporate Sales and Engineering teams regarding customer needs and suggested improvements to products and services, as well as understanding the newest advances in wireless technology and articulating those to the customer or partner.
 Increased revenue quarterly
 Grew reseller channel by 500%
 Recruited very active, very effective Value Added Distribution Partner
 Enabled legacy and new Reseller Partners
 Designed and delivered technical proposals
 Focused on retaining Key Customers and growth
Bluesocket, Burlington, MA 03/2008 – 12/2009
Regional Sales Manager responsible for achieving quota by focusing on identifying and developing Channel Partners and End-Users. Responsible for leading regionally focused team, support prospects and customers by phone, e-mail and with face-to-face meetings, assist in marketing strategy development, create leads at trade-shows / road-shows, partner events and organizing effective follow-up strategies.
 Increased Regional Revenue by 60% over previous year
 Grew forecast by 200%
 Enabled existing Partners and recruited 31 new Strategic Reseller and System Integration Partners
 Managed 13 western states
Colubris Networks, Waltham, MA 06/2006 – 03/2008
Regional Sales Manager focused on business development and quota achievement through the identification and development of Channel Partners and End-Users. Managed the Western regional territory and responsible for all sales activity including partner recruitment and training, on-site presentations and closing major client opportunities. Worked with Marketing developing strategy and take advantage of trade and road-show events.
 Achieved 100% of quota
 Grew reseller channel from 3 to 35
 Delivered end of year forecast greater than 300% of prior year’s quota
BelAir Networks, Ontario, Canada 05/2003 – 06/2006
National Director of Channel Sales responsible for achieving quota through the development of Metropolitan mesh WiFi customers and centric Resellers and Integration Partners. Laser focus on building a channel of the North American and Canadian markets, identify and or create end-user opportunities, attended trade-shows, provide forecast reports, status reports, weekly/monthly achievements reports and participated in venture capital presentations.
 Won multi-million dollar metro-mesh opportunity with nationwide “Beach Communities” starting with Encinitas, CA
 Won $1.3 million dollar metro-mesh in Lincoln, NE
 Won $1 million dollar metro-mesh in Des Moines, IA
 Discovered, developed, trained and managed Certified System Integration Partners
 First Sales Person hired
Trango Broadband, San Diego, CA 05/2002 – 05/2003
Regional Sales Manager responsible for achieving revenue goals, establishing name recognition and focusing sales activity on top tier customers as well as converting beta customer to paying customers. Additional responsibilities included scheduling and attending trade-shows, providing forecast and regional status reports and making recommendations to Executive Staff regarding sales strategy and team requirements.
 Exceeded quota by 400%
 Developed standardized document set
BreezeCom / Alvarion, Tel Aviv, Israel 04/1998 – 05/2002
Regional Sales Manager managed all sales and marketing activity with end-users and partners in the western region. Aggressively identified, recruited and trained centric resellers and integrators. Successfully evolved from Enterprise End User as primary target to Wireless Service Provider. Coordinated Inside Sales Team’s activities.
 Delivered more than $22 million dollars in revenue representing an average of 117% over quota attainment
 Key leader in growing company from $11 million in 1998 to more than $55 million in 2002
 Identified, profiled and managed top tier customers
STAC, Inc., Del Mar, CA 06/1992 – 04/1998
Regional Sales Manager responsible for achieving quota by selling disaster recovers software solution. Managed all marketing and sales activities and team leader.
 Exceeded quota 4 consecutive years from 1994 – 1998

Education / Professional Training
 Columbia High School, Richland, WA, Graduated 1981
 U.S. Navy, 1982 – 1988, Honorable Discharge
 Certificate of Completion, Data Processing School, U.S. Navy, San Diego, CA
 Certificate of Completion, Advanced Data Processing, U.S. Navy, San Diego, CA
 Certificate of Completion, Wang VS Operations Training, Wang Education, City of Industry, CA
 Certificate of Completion, Strategic Selling, Del Mar, CA
 Certificate of Completion, SalesForce, San Diego, CA
Sales / Technology Proficiencies
MS Windows OS Bluesocket Equipment
PowerPoint Colubris Equipment
Excel BelAir Equipment
Word Trango Equipment
SalesForce BreezeCom Equipment
Extricom Equipment
References
Furnished upon request

Praveen Chakravarthi April 13, 2011

OBJECTIVE To work in an organization, which challenges and intellectually offers a strong potential for future growth in SS7/IN signaling platform based on GSM/CDMA operators, to excel in a team environment and be able to multi-task effectively.
EDUCATION
• BACHELOR OF TECHNOLOGY (ECE), SREE VISVESVARAYYA INSTT. OF SCIENCE AND TECHNOLOGY, May 2002
Mahaboob Nagar, Chowderpally, Andhra Pradesh.
Division – First Overall Percentage: 61%
• INTERMEDIATE (MPC), VIGNAN JUNIOR COLLEGE, July 1998
Hyderabad, A.P
Division – First Overall Percentage: 61%
• S.S.C, NAVA BARATH HIGH SCHOOL, May 1996
Hyderabad, A.P
Division – First Overall Percentage: 75%
TECHNICAL SKILLS
• Hands on Experience and Knowledge on GSM, CDMA, SS7, IN, IVR, HP related products like HP OCMP, HP OMW, HP NNM, HP CCPS and Crystal Reporting Server (SAP product)
• Oracle, Win-NT/2000/95/98, Pascal, C with Data Structures, Linux, SqlPlus.
PRESENT EXPERIENCE
HEWLETT PACKARD GLOBALSOFT LIMITED January 2009 – Till Date
 HP OpenCall Media Platform(OCMP) Single IVR Project (L2 technical assistance)
• Operator
• Bharti Airtel Limited – Bangalore, India.
• Responsibilities
o HP – OCMP : Live Circles and Testbed Management
o Performed Package/Patch installations on OCMP platform.
o E1/TMC configurations on OCMP platform.
o CCXML and VXML based application configurations on platform.
o Analysis and debugging based on the logs / traces available on the system.
o Individually installed and performed setup of HP CDR Collection and Processing System (CCPS), taken up handling CCPS daily based issues as a primary responsibility.
o Performed load generation pre-live testings to analyze the authenticity of the services to go live as a primary responsibility.
o Oracle DB customization and management as a primary responsibility.
o Configured and installed the report templates on SAP based Crystal report server. Taken up managing the Crystal report server, user accounts and dealing with the operational issues as primary responsibility.
o Installed traps and events as per requirement on HP Operations Manager for Windows (OMW) which is built upon Network Node Manager (NNM) product, taken up managing the system as a primary responsibility.
o Coordination with Independent Service Vendors (ISV) and O&M team for problem resolution.
o Client / Vendor Coordination.
o KPI Reporting and technical discussions with the customer for the augmentation of E1s, if any.
o Onsite daily based activities
o Contributions
o Prepared procedural documents for the usage and scope of work of ISVs and Customer on HP related products (taking reports on CCPS and Crystal Reporting Server)
o Trainings provided to the cross functional teams and internal team as an extra assignment.
o Helped team by providing own scripts/ Utilities / Investigation tools for better enhancements in daily work.
• Key features worked on
o HP ProLiant rackmount servers and HP Blade servers
o Red Hat Enterprise Linux operating system
o SIP, ISUP, ISDN and SigTran
o INAP and CAMEL
o VoiceXML and CCXML
o SNMP alarms for management integration
o HTTP interfaces for platform administration
o XML-based Call Data Records for billing integration
PREVIOUS EXPERIENCE 1
XIUS-BCGI LIMITED. May 2008 – January 2009
 Intelligent Network Implementation and support (MSP)
• Operator
• ASPIDER – Malta,
• FIREFLY-PCM – US,
• DIEMO – US,
• VCC – El Salvador,
• Responsibilities
o Worked on VOISE – MSP (infinet platform)
o Worked on USSD for banking application
o SIM/Voucher card management
o Offering competitive tariff plans combining various services
o Technical assistance to the end customer
PREVIOUS EXPERIENCE 2
TATA TELESERVICES LIMITED, Nov 2005 – Apr 2008
Sanath Nagar, Hyderabad
• Vendors
• Alcatel,
• Telcordia,
 Intelligent Network Planning and Implementation
• Vendor evaluation for the prepaid platform.
• Supported the implementation of 4 phases of the IN implementation, where in each phase was a capacity enhancement along with feature enhancement.
• Implementation Responsibilities/Projects
o Played a key role and acted as point of contact between Prepaid (Billing / Finance / Customer Care /Revenue Assurance) teams for testing and introducing new features into the market.
o Testing new features before being handed over to Prepaid (Operations/ Revenue Assurance) teams.
o Coordinated for SMS PROXY Project in Installation, integration and commissioning for the basic site setup and Power-on
o Involved in testing and getting the clearance for critical features like Home Zone, Friends & Family (F&F), Periodic fee and Customer User Group (CUG).
o Acted as the first point contact for resolving issues to the operational teams before the issues were escalated to Vendor for resolution.
• Planning Responsibilities/Projects
o Customized reports generation of Engineering parameters and Monitoring.
o Monitoring Traffic and KPIs on existing Platforms and escalate for Augmentation
o Co-ordination with different operations teams for setting up the infrastructure for the signaling connectivity and leased line connectivity for extending IVR to all the operational cities in India.
• Contributions
o Due to the feeble exposure on HLR, performed basic support on HLR for IN Implementation activities.
o Planned and executed migration of subscribers from one IN platform to another with nil data loss and minimal service degradation to the end subscriber as an extra assignment
o Performed important tasks like suppressing the specific Announcement on IPSRP
PREVIOUS EXPERIENCE 3
XIUS INDIA LIMITED. Sep 2003 – Nov 2005
 Intelligent Network Implementation and support (XPPR)
• Operator (BPL Mobile Limited – Kerala) evaluation for the prepaid platform.
• Responsibilities
o SIM/Voucher card management
o Distribution management
o Configure roaming partner network
o Offering competitive tariff plans combining various services
o Online provisioning/de provisioning of switch related services
o Technical assistance to the end customer.
o Real time billing and B party based SMS rating.
o Settlement with roaming partners.
o IVR system support for the basic operations.
TECHNICAL TRAINING
 Attended the Certified training on IN Architecture, Functions, Operation and Maintenance on Alcatel IN Platform.
 Attended the Certified training on IN Operations, Functionality and Maintenance on Telcordia IN Platform.
 WIRELESS/MOBILE COMMUNICATION, UNITED TECHNOLOGIES LIMITED, June 2002 – June 2003
Training module : The training module deals with,
• CDMA, GSM
• SS7 SIGNALING, IN, IVR
• BASIC CALL ROUTING IN MSC (SWITCH) AND IN SS7
• Exposure of Mobile switching center (M.S.C), Base Transceiver stations (B.T.S), Base station controller (B.S.C), Operation and maintenance center-radio (O.M.C-R) of GSM/CDMA technologies
PROJECT EXPERIENCE
ELECTRONICS CORPORATION OF INDIA LIMITED (E.C.I.L)
 PC based nucleonic thickness gauging system.
o Team Size: Two.
o Role: Involved in data acquization, acquiring data and linearising it with various pc-based techniques.
o About the Project: The project is performed in ECIL, under the guidance of Mr.R.S.MURTHY.
STRENGTHS
» Good Analytical and Programming Skills.
» Good Communication Skills & Leadership Qualities.
» Interested to work with a Team.
» Self-Learning.
» Highly Motivated, Committed person with Professional attitude.
» Can adapt easily to changes.

WirelessRecruiter December 12, 2011

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