LightSpeed Human Capital Management: Enterprise Account Manager, Chicago, IL
Search Firm: LightSpeed Human Capital Management (www.wirelessxfactor.com)
Job Title: Enterprise Account Manager
Location: Chicago, IL
Job Description:
We are looking for a top Sales Account Manager selling into Enterprise accounts adopting, deploying and upgrading next-generation VoIP, IVR, and CTI and Call Center applications. This position reports to the Western Regional Sales Manager and requires 60% travel. Candidates must reside in Chicago in close proximity to a regional airlines hub and maintain an established home business office.
RESPONSIBILITIES:
The Sales Account Management position is responsible for direct sales of our client’s Contact Center solutions, products and service offerings throughout the upper Midwest states.
• Develop, implement and manage a Regional Sales Plan
• Build Pipeline (3x quota) to over-achieve requirements $2M on plan
• Manage our client’s sales process: qualification, presentation, proposal, legal and closure
• Forge new relationships and build upon established partnerships within our client’s Partner ecosystem
• Evangelize our client’s “Value Proposition” to Call Center management
• Promote team-based solution selling environment
REQUIREMENTS:
• 7+ years Field Enterprise/Call Center Solutions selling experience within the Enterprise, Call Center, CTI, IVR, Speech or CRM Markets
• BS degree, excellent business communication skills
• A solid understanding of call center technology
• Existing relationships with Genesys, Nuance, Avaya, Cisco, eLoyalty and other Alliance Partners
• Consistent high performance with customer-centric approach, and recognitions for quota over-achievement, creative solutions and customer satisfaction
To apply, please send your MS Word resume including salary requirements to:
info@wirelessxfactor.com
Our client is an Equal Opportunity Employer, m/f/d/v.
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