Cablevision: Retention Rep Sales, Piscataway, NJ
POSITION TITLE: Retention Rep DEPARTMENT: Sales LOCATION: Piscataway DESCRIPTION: • Answer inbound disconnect or downgrade calls and attempt save on every call • Uncover and track reasons for disconnects • Utilize KDB’s to be aware of all save disconnect campaigns or promotions • Access and update customer accounts in Cabledata • Adhere to all schedules